Terms and Conditions of Use

1. Introduction & Electronic Contract

This document is an electronic record under the Information Technology Act, 2000 and its applicable rules. This digital record is generated by a computer system and does not require any physical, wet, or digital signatures to be legally binding.

By accessing, browsing, or buying items on this platform (including all related subdomains), you agree to follow these Terms of Service. If you do not agree with any part of these rules, you must stop using our website immediately.

2. Membership Eligibility and Account Security

You can only use the ZippiStore® website if you are legally allowed to form binding contracts under the Indian Contract Act, 1872. Minors (under the age of 18 years) or un-discharged insolvents are strictly prohibited from buying items here independently.

If you create an account, you are completely responsible for keeping your login credentials, passwords, and security codes private. You accept full liability for all purchases and orders made using your account profile.

3. Pricing, Item Descriptions, Taxes and Payments

All prices on our store are listed in Indian Rupees (INR) and include the applicable Goods and Services Tax (GST), unless explicitly shown separate in your final checkout screen.

While we audit our stock daily, pricing errors or system glitches can occasionally happen. If an item is listed at a wrong price due to a technical bug, database error, or system failure, ZippiStore® reserves the right to cancel the order, stop the shipping process, and issue a full refund back to the buyer.

4. Anti-Fraud & Cart Manipulation Policy

To keep our system fair for genuine shoppers, we strictly ban unfair account activity. Users must not use automated scripts, scraping bots, or headless browsers to buy limited promotional products or artificially hold items in their shopping carts.

If our platform detects system abuse, bulk order splitting to avoid commercial taxes, or fraudulent payment paths, ZippiStore® reserves the right to freeze accounts without warning and report the activity to legal financial channels.

5. Logistics, Shipping and Ownership Transfer

All product shipments are handled by trusted third-party courier services. Delivery timelines are calculated automatically based on your location and PIN Code service availability.

The official ownership and risk of loss for your items transfers entirely to you the moment the courier company delivers the package to your stated address. ZippiStore® does not accept responsibility for delays caused by extreme weather, regional strikes, or unexpected courier issues.

6. Returns, Replacements and Refund Processing

Return eligibility may vary by product type, hygiene sensitivity, shelf-life, and category-specific restrictions. Eligible items must be returned within the return window shown on the product page, at checkout, or in your order details. Returned items must be unused and accompanied by original tags, packaging, and accessories wherever applicable.

Approved refunds are sent back to your original payment method, subject to payment provider timelines. Please review our Return & Refund Policy for complete details on eligibility, exclusions, replacements, cancellations, and refund handling.

See our Return & Refund Policy for the full public-facing policy used for customer and merchant verification.

7. User Reviews, Feedback and Shared Content

When you post text reviews, ratings, or images on our product pages, you give ZippiStore® permission to display, format, and share that content across its marketing channels without any royalty fees.

You agree that any review or text you upload does not violate copyrights, contain malicious code, include unlawful content, or amount to spam, and that it complies with applicable Indian law.

8. Trademarks, Copyright and Web Scraping Bans

All media, website design layout, product graphics, icons, system stylesheets, and core software code associated with ZippiStore® are the exclusive intellectual property of Dhyara Ventures, unless stated otherwise.

Copying or downloading our product details, image assets, or technical data layers using automated screen scraping tools without written permission is strictly banned and will result in direct legal action under the Indian Copyright Act, 1957.

9. Indemnification & Limit of Liability

You agree to protect and hold harmless Dhyara Ventures, ZippiStore®, its development team, corporate directors, employees, and logistics partners from any third-party legal claims or expenses that happen because you broke these rules.

Under applicable consumer laws, the maximum total amount Dhyara Ventures can be held liable for regarding any order issue or system malfunction is capped at the exact price paid by you for that specific item.