Privacy Policy

1. Information We Collect

We save the information you share with us when you use our shopping store. This includes:

• Identity Details: Your first name, last name, and account login username.
• Contact Details: Your delivery address, shipping PIN codes, phone number, and email address.
• Order History: A record of the products you buy, order values, and payment status (we never save your private bank passwords or credit card PIN codes).

Additionally, when you browse our website, we automatically collect basic system details like your IP address, browser type, your general location timezone, and the pages you visit on our store.

2. How We Use Your Information

ZippiStore uses your data to handle your orders and give you a smooth shopping experience, specifically to:

• Process your product checkouts, calculate correct taxes, and generate your invoices.
• Ship your packages across domestic Indian courier lines straight to your exact address.
• Stop automated checkout bots, prevent cart fraud, and protect our store from online security threats.
• Improve our website performance and layout speeds based on general customer browsing habits.

3. Media Uploads and Photo Storage

Our website allows you to upload external photos or files, such as uploading images for a customer product review or sharing feedback. These media files are processed securely and saved on trusted cloud hosting systems.

We do not own your uploaded photos. If you delete a review, remove an image, or close your account, our backend system automatically deletes the original photo and all its cached copies from our live storage systems permanently.

4. Sharing Data with Third Parties

ZippiStore does not sell, rent, or trade your personal information to advertising networks. Your data is only shared with necessary services required to run your orders:

• Payment Gateways: Secure transaction codes are sent to licensed payment partners to handle your UPI, card, or net banking payments.
• Delivery Partners: Your full name, shipping address, PIN code, and contact number are shared with courier services to deliver your packages.
• Legal Requirements: Data records may be shared with government authorities only if officially requested under formal processes outlined in the Information Technology Act, 2000.

5. Cookies and Browser Storage

To keep you logged into your profile, remember the items inside your shopping cart, and understand how visitors use our store, ZippiStore uses safe browser cookies and local storage keys.

You have complete power to turn off cookies in your personal browser settings. Please note that turning off cookies completely will break your checkout flow, as our website requires these temporary session tokens to complete orders safely.

6. Security Safeguards

We use reliable security steps, including end-to-end SSL encryption on all data paths and strict internal access controls on our database systems. While we work hard to safeguard your data across our platform, no internet transmission can be promised as 100% immune to targeted attacks. Users are responsible for keeping their account passwords and login profiles safe.

7. Your Privacy Rights Under the DPDP Act

Under India's Digital Personal Data Protection (DPDP) Act, you have clear, comprehensive rights regarding the information we hold about you, including:

• The right to see a summary of your personal profile data stored with us.
• The right to correct old contact details or update wrong information.
• The right to withdraw your consent and request the permanent deletion of your account and personal history from our servers.