Privacy Policy

1. Information We Collect

We collect the information you share with us when you create an account, place an order, contact support, or otherwise use our store. This may include:

• Identity Details: Your first name, last name, and account login username.
• Contact Details: Your delivery address, shipping PIN codes, phone number, and email address.
• Order History: A record of the products you buy, order values, and payment status (we never save your private bank passwords or credit card PIN codes).

In addition, when you browse our website, we may automatically collect technical and usage information such as your IP address, browser type, device information, approximate location derived from technical signals, and pages visited on our store.

2. How We Use Your Information

ZippiStore® uses your data to operate the store and provide a smooth shopping experience, including to:

• Process your product checkouts, calculate correct taxes, and generate your invoices.
• Ship your packages across domestic Indian courier lines straight to your exact address.
• Stop automated checkout bots, prevent cart fraud, and protect our store from online security threats.
• Improve our website performance and layout speeds based on general customer browsing habits.

3. Media Uploads and Photo Storage

Our website allows you to upload external photos or files, such as uploading images for a customer product review or sharing feedback. These media files are processed securely and saved on trusted cloud hosting systems.

We do not own your uploaded photos. If you delete a review, remove an image, or close your account, our backend system automatically deletes the original photo and all its cached copies from our live storage systems permanently.

4. Sharing Data with Third Parties

ZippiStore® does not sell or rent your personal information to third parties for their independent marketing use. Your data is shared only where reasonably necessary to operate our store and fulfill your orders:

• Payment Gateways: Secure transaction codes are sent to licensed payment partners to handle your UPI, card, or net banking payments.
• Delivery Partners: Your full name, shipping address, PIN code, and contact number are shared with courier services to deliver your packages.
• Legal Requirements: Data records may be shared with government authorities only if officially requested under formal processes outlined in the Information Technology Act, 2000.

5. Cookies and Browser Storage

To keep you signed in, remember the items in your cart, maintain essential site functions, and understand how visitors use our store, ZippiStore® uses browser cookies and similar local storage technologies.

You have complete power to turn off cookies in your personal browser settings. Please note that turning off cookies completely will break your checkout flow, as our website requires these temporary session tokens to complete orders safely.

6. Security Safeguards

We use reasonable technical and organizational safeguards, including encrypted network transmission and restricted internal access controls. No internet-based system can be guaranteed to be completely secure, so users are also responsible for protecting their account credentials and notifying us of any suspected unauthorized access.

7. Your Privacy Rights Under the DPDP Act

Under India's Digital Personal Data Protection (DPDP) Act, you have clear, comprehensive rights regarding the information we hold about you, including:

• The right to see a summary of your personal profile data stored with us.
• The right to correct old contact details or update wrong information.
• The right to withdraw your consent and request the permanent deletion of your account and personal history from our servers.